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High Speed Internet.. finally

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Old 10-27-2019, 09:44 AM   #1
Bryan
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High Speed Internet.. finally

I finally after all these years have good internet speed.. woohoo!!

I live in a small town in Missouri and for the longest time was only able to get 1.5 mbps internet speed. (well that is what i was told) I had tried to get the faster speeds a few times and was told I could but it never happened. (they did manage to raise the price of our phone/internet plan for nothing though) When we got our bill this month they had raised the price again another $10 so we called in and finally got in contact with someone that knew what they were doing. She told me that there was never a work order made to get me the faster speed before but that I could get it. She also seen that we were grandfathered into a cheaper plan with unlimited long distance and was screwed out of that too. Well she managed to get us back onto the cheaper plan and got me 10 mbps internet too!! (yes we still use a landline.. hehe)

I am now streaming youtube/netflix in HD 1080p and it is wonderful. I know this is probably nothing new for most of you but for me it has been a long time coming. (I know there are some really fast internet speeds out there but for me 10 mbps is an amazing upgrade)
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Old 10-27-2019, 04:35 PM   #2
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Congratulations! It really makes a difference... Glad that you finally got in contact with someone who was helpful
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Old 10-27-2019, 04:46 PM   #3
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Phone/internet companies are a mess, I'm glad you were able to get in touch with someone who was actually helpful!
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Old 10-27-2019, 05:15 PM   #4
Bryan
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It just makes me aggravated that I was missing out on all this for years because of people not doing their job. I was told twice that 1.5 mbps was the best speed I could get in my area and the lady that did get it turned on said if I had 1.5 mbps that I could get the faster speeds too. I told her to put us back on the cheap grandfathered plan after she seen we were taken off it for no reason and give me the best internet speed I could get with that package. (I could have gotten faster speeds but not for the cheaper rate)

We have yet to see a bill so let's just hope she gets that right too. I think it will be she seemed like she knew what she was doing and had my internet speed raised up in under 24 hours. I guess she could not technically put us back on the old plan but she gave us a monthly discount that will last for 100 years so it got us back to the lower rate.. we will see
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Old 10-27-2019, 06:44 PM   #5
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Yaaayyy!!!! Glad someone was able to help you!!
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